Technical Support Rates
|
On Site Installation, Setup, and Support |
$25.00 minimum for first 15 minutes - 1/10 hour increments thereafter at $100/hour |
|
Local Travel Time |
$50/hr point-to-point |
|
Miscellaneous |
Air fare, hotel, meals at local per diem per CONUS tables |
|
Telephone, Dial Up, and Remote Support |
$25.00 minimum for first 15 minutes - 1/10 hour increments thereafter at $100/hour |
|
Email Support |
$25.00 per incident minimum, $100/hour in 1/10 hour increments for time after 15 minutes spent on problem |
|
Training Sessions |
Contact ASP Helpdesk for a flat fee contracted rate on training. Training can be done for individuals or groups. ASP Helpdesk tailors sessions to the specific needs the client. |
