please add to/revise this list if you have any more information. |
||
| CSC | 4000 | 888-550-9400 |
| Commercial Support | 4001 | 800-561-730 |
| Billing | 4002 | 800-569-6088 |
| Telemarketing - sales | 4004 | 888-611-4876 |
| Collections - [regular business hours] | 4355 | 888-574-7398 |
| IT helpdesk | 5775 | 877-859-4112 |
| IT helpdesk (phones) | 7378 | ? |
| IT helpdesk (remedy) | 5339 | ? |
| Abuse (voicemail - leave contact info) | 2560 | 720-922-2560 |
please add to this list if you have any more information. |
||
| St. Mary's, MD | 301-373-3201 | local cable office number |
| Alhambra, CA | 626-537-6700 | call center number |
| Classicnet.net | 888-271-6551 | Email address for comments and questions at support@classicnet.net |
please add to this list if you have any more information. |
||
| Charter RCC (AL) | 877-952-7873 | 24 x 7 [866-952-7873?] |
| Charter RCC (CA, OR, WA) | 888-590-4694 | 24 x 7 |
| Charter RCC (GA) | 800-242-1592 | [800-266-8716] & [800-211-4450] |
| Charter RCC (IL) | 800-211-4450 | [866-207-5165] |
| Charter RCC (MA) | 800-634-1008 | Mon-Fri 6:30 am-11:00 pm, Sat-Sun 8:30 am-11:00 pm EST [ 508-853-6600 ] |
| Charter RCC (MI) | 888-273-7626 | 7.30 a.m. to 12 a.m. ET Mon. - Fri. 9 a.m. to 6 p.m. ET Sat. - Sun. |
| Charter RCC (MN) | 800-581-0081 | 24/7 [877-944-5776] |
| Charter RCC (MO) | 866-207-5165 | [800-211-4450] |
| Charter RCC (NC) | 800-266-8561 | [888-521-7473] |
| Charter RCC (SC) | 888-811-7620 | [888-521-7473] & [888-831-6541] |
| Charter RCC (TN) | 888-235-8476 | ? |
| Charter RCC (WI) | 800-581-0081 | (DSG)- Mon – Fri 8:00am – 8:30pm / Sat 8:00am – 5:00pm EST |
please add to this list if you have any more information. |
||
| Birmingham, AL | 205-443-3317 | 24 x 7 [877-952-7873 or 866-952-7873?] |
| Gardendale, AL | 205-443-3317 | Jasper, AL, etc. || Mon – Fri 8:00am – 8:30pm / Sat 8:00am – 5:00pm EST |
| Malibu, CA | 310-456-9010 | 24 x 7 |
| Long Beach, CA | 310-971-4000 | CATV only, billing? |
| Victorville, CA | 760-843-3012 | [888-852-2235 cali only toll free] |
| Atlanta, GA | 770-432-7618 | 2839 Paces Ferry Rd SE |
| Gwinnett, GA | 770-806-7070 | billing # |
| Gainsville, GA | 800-266-9089 | 24/7 |
| Smyrna, GA | 770-432-4702 | 1600 Roswell St SE |
| Thomaston, GA | 706-647-3230 | 104 Short E St |
| Maryville, IL; | 800-211-4450 - RCC | Mon-Fri 8:00 am – 9:00 pm, Sat 8:00 am – 2:00 pm, CST [562-528-3401] |
| Hopkinsville, KY | 270-439-1611 | 130 Hammond Dr |
| Somerset, KY | 606-679-8308 | [800-458-1590] - 5026 S Highway 27 |
| Worcester, MA | 508-853-6600 | Mon-Fri 6:30 am-11:00 pm, Sat-Sun 8:30 am-11:00 pm EST [800-634-1008 - RCC] |
| Chicopee, MA | 413-592-5171 | Mon-Fri 6:30 am-11:00 pm, Sat-Su 8:30 am-11:00 pm EST [800-634-1008 - RCC] |
| Mi - RCC | 888-273-7626 | 7.30 a.m. to 12 a.m. ET Mon. - Fri. 9 a.m. to 6 p.m. ET Sat. - Sun. |
| Holly Ridge, NC | 910-270-4179 | (may be: north topsail beach, NC) |
| Hickory, NC | 828-327-7473 | N/A [828-322-2288] |
| Waynesville, NC | 888-521-7473 - RCC | Mon – Fri 8:00am – 8:30pm |
| Sierra, Nv | 888-954-8484 | (Nevada/Tahoe) |
| Johnstown, PA | 814-535-3506 | (DSG)- Mon – Fri 8:00am – 8:30pm / Sat 8:00am – 4:30pm; EST [814-532-8900] |
| Uniontown, PA | 724-437-9875 | (DSG)- Mon – Fri 8:00am – 8:30pm / Sat 8:00am – 5:00pm; EST |
| Greenville, SC | 864-271-8526 | x-43247 |
| Spartanburg, SC | 864-585-0354 | x-44284 x-44285 |
| Simpsonville, SC | 864-967-3248 | Mon – Fri 8:00am – 8:30pm || for billing questions : 606-679-8308 || [RCC - 888-831-6541] |
| Clarksville, TN | 931-552-2288 | 1850 Business Park Dr |
| Crossville, TN | 931-456-4564 | 206 Woodmere Mall |
| Christmassville, TN | 731-424-3213 | 2177 Christmasville Rd |
| Jasper, TN | 423-942-6100 | 7133 Highway 41 |
| Lebanon, TN | 615-444-2288 | 223 S College St |
| Mc Minnville, TN | 931-668-5343 | 2355 S Chancery St |
| Mc Kenzie, TN | 731-352-2273 | 42 Circle Dr |
| Morristown, TN | 423-586-8700 | 2491 Old Highway 25E |
| Clarcksville, TN | 888-235-8476 - RCC | Kingsport, TN (246-5510 - RCC); etc. |
| Johnson City, TN | 931-552-2288 - RCC | local office, billing, local NOC. |
| Dallas, TX | 877-740-7441 | 24/7 tech support |
| Fort Worth, TX | 817-740-7000 | 24/7 tech support |
| Danville, VT | 802-748-4434 | NOT FOR CUSTOMERS |
| WI | 800-581-0081 - RCC | Sheboygan, WI - Mazomanie, WI - Clintonville, WI - Marshfield, WI [877-841-0473] 24/7 |
| University of WI | 715-836-5711 | at Eau Claire, WI = we support basically RF problems only |
please add to this list if you have any more information. |
||
| Charter TN | 888-235-8476 | |
| Charter MI | 800-822-8589 | |
please add to this list if you have any more information. |
||
| Surfboard Technical Support | 877-466-8646 | |
| zone labs (zone alarm) | 877-546-3823 | |
| Earthlink | 800-890-5128 | Earthlink (for charter pipeline customers) | 888-828-5288 |
| Worldgate | 800-211-4450 | |
| Microsoft | 800-936-4900 | |
| AOL | 800-832-8220 | |
| @ home | 800-218-6997 | |
| @ home (alt) | 800-581-9528 | |