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Innovations at Work: Severe Weather Strategies

Through flooded streets, deadly heat or snow and ice, transit agencies discuss how they do their best to adapt to Mother Nature and carry on ... and the technologies they'd like to see on the drawing board.

By Kristen Hutchins

Charles Dudley Warner said it best: "Everybody talks about the weather but nobody does anything about it."

But truly, what can be done? No matter what we do, the snow and rain will fall, and the sun will shine.

Winter misery in Missouri
Kansas City Area Transportation Authority (KCATA) director of maintenance Ted Stone says snow and ice are the worst of his worries in Kansas City. To deal with winter weather, Stone says KCATA does its own plowing and salt spreading.

"We're unique from a standpoint that we do a lot of our own plowing and salt spreading on routes, and we also put out tow trucks and standby buses to try to maintain our schedule and provide the service that our customers have become accustomed to."

Stone says KCATA provides reroutes, but only in instances where regular routes are impassable, and, in that case, KCATA uses two different methods of informing riders of the changes.

"If the conditions warrant changing the routes ... we try to inform our customers via the mass media [and] we actually stop and tell people."

KCATA posts weather and reroute information on its Web site for customers' convenience.
To protect Kansas City's buses, Stone says they are stored in a heated bus barn. But even though the buses are stored to keep them warm and dry, once they hit the road, they have to deal with snow or ice that has accumulated. Stone says buses slipping on ice can become a problem in the long run — but hopefully the industry will see a solution in the form of a new product.

"If they had some sort of anti-slip device installed on the buses that would prevent transmission failures after the fact — because when bus wheels slip on ice and then they grab the pavement that's truly detrimental to the operation of the transmission. The more times that happens, the more transmission wear and tear you have."

Desert truly means "ought to be deserted"
Sometimes it becomes painfully obvious that humans were not meant to occupy the vast, torrid deserts of the Western United States. Mother Nature likes to remind us of that on occasion.

Take this summer, for example.

According to the National Climatic Data Center (NCDC) of the National Oceanic and Atmospheric Association (NOAA), temperatures above 104 F hit parts of Nevada, California, Arizona and Utah this summer. On July 19, Las Vegas tied the city's record high of 117 F set back in July 1942. But those are extreme, record-breaking temperatures for Nevada.

A typical summer day in the desert is hard on crops, animals and people — but how does it affect public transit? The Regional Transportation Commission (RTC) of Southern Nevada, based in Reno, takes its desert surroundings into consideration when preparing for the dog days of summer.

Joe Jackson, director of maintenance of the RTC of Southern Nevada in Reno, says that keeping buses cool and passengers comfortable are his primary concerns during the hot season.

"To help us with that, we inspect the radiators every evening, and if there is any debris in the radiator, we clean that out. We hose out the radiator — so that gets airflow — to help keep the bus running, and it doesn't overheat. Besides checking the air conditioner, we check the air conditioner filters. We usually check them every 3,000 miles, but when it's hot, we check them every 1,500 miles."

Technology has come a long way in terms of weather protection and prediction, but as surely as the seasons change, there is ample room for further advances. Jackson suggests the development of an air curtain to be used in bus doorways.

"Seems like in the summertime, we could find a better way to keep the buses cool, with the doors opening and shutting. You have heavy routes, and the doors open and shut quite a bit because you have boarding and de-boarding so much. If there's some way they can put an air curtain on the buses [when] the door opens, the hot air stays outside ... like grocery stores have."

Although Nevada sees scorching temperatures, Jackson says Reno also has to deal with cold temperatures and snow in the winter. He says the RTC inspects thermostats on the bus engines to ensure they will heat up quickly. He says they also install snow chains on the tires, which can be a nuisance.

"That's probably more challenging than anything. Sometimes the drivers will hit the curb, and the chains will break."

The RTC in Reno has ordered buses with automatic chains this year to help alleviate the pain of installing and removing chains with every season. Jackson says he would like to see all buses come equipped with auto chains.

Railcars plow tracks "up Nort'"
Perhaps we're not meant to live in the frozen tundra that is the Northern plains, either. Throughout Minnesota, 26 events of extreme cold were reported in the past 10 years. Minnesota's freezing temperatures and wind chills claimed 18 lives and $2.5 million in property damage during that time, according to the NCDC. When night and early-morning temperatures dip all the way down to the -40s and frost bite can occur in less than 10 minutes, Minnesotans have got to wonder if their cars are going to start.

What if they don't? Will the city bus routes and railways be up and running?

Metro Transit, the Minneapolis/St. Paul metro area transit system, which provides about 90 percent of the fixed-route service in the Minneapolis/St. Paul area, has learned how to deal with frigid temperatures that chill Minnesotans to the bone and the snow that adds another hour — or more — to the morning commute.

Bob Gibbons, director of customer services for Metro Transit, says Metro starts preparation for winter weather each August. "The planning begins long before we get a snowstorm. Every year in August, we evaluate each of our bus routes and determine if their route or their path of travel should be altered in light of ice or snow."

Gibbons says Metro tries to keep its buses on as much level surface as possible by trying to avoid steep hills during inclement weather.

"Based on what our assessment shows, we create a snow emergency brochure for our customers that we put on every bus at the beginning of winter for them to take with them and we also post it on our Web site, so that if we do ever have to declare a winter emergency, our customers will know the new route of travel for their buses."

Gibbons says that during even the most severe winter weather, some bus routes take alternate paths, but none of Metro's routes cease to operate.

"I've been here 11 years, 11 winters, and we've never had to remove service from the street. We just plow through."

In comparison to bus, light rail carries with it its own set of worries.

"On rail, the concern of course is ice, so each of our 24 light rail cars has a built-in snowplow. The snowplow is part of the design of the car — you don't take it off in the summer. ... It doesn't look like a snowplow. It looks kind of like a skirting on the front of the car."

In addition to coping with accumulating snow on the tracks, Gibbons says protecting the doors on the light rail vehicles from snow and ice is key.

"We also have heated door sills on the light rail vehicles to help keep snow and ice from accumulating on the doors. Then we have the option, if we anticipate ice — which is the most difficult thing for rail, with overhead electrical — to install (on the catenary) ice cutters so that we can trim the ice off of the power line before it builds up."

We all know there is no way to stop snow from falling, but there is a way prevent significant accumulation — by continuing to plow so the snow doesn't even have a chance to build up. Gibbons says Metro takes full advantage of the rail cars' built-in snowplows.

"If snow is anticipated, we would run rail cars on the track 24 hours a day. Right now (during the summer), we are off the track for about three hours in the late night/early morning hours from about 1 a.m. to 4 a.m., but if accumulation is suspected, we would continue to run one or two cars during the period in order to keep the track clear so we don't have to plow our own way out in the morning."

Technology plays a huge part in predicting and monitoring weather for everyone — but Gibbons says real-time information could help transit users plan ahead or work around bad weather even more through Metro's and other transit system's Web sites. "I'd like to see technology made useful to the customer during inclement weather. Here at Metro Transit, we don't yet have real-time transit information available to our customers via the Web site or our automated phone system.

"We have AVL (automated vehicle location) on all of our buses and we use that in our control center to help manage the service on a real-time basis, but we haven't yet taken that next step to bring that information to the customer.

"I think it would be quite valuable to a customer in downtown Minneapolis in the afternoon to be able to phone up our automated system or sit at their desk and see ‘How is my route 260 bus doing this afternoon? Should I go out and stand on that corner at 4:12 p.m. as normal or is that bus five, 10, 15 minutes late? Then I can adjust my departure time based on what the satellites are telling us.'"

The eye of the storm
According to the NCDC, 11 tropical storms and 16 hurricanes have ripped through South Carolina in the past 10 years, causing one death, $56.8 million in property damages and $20.4 million in crop damages.

Charleston Area Regional Transportation Authority (CARTA) Executive Director Howard Chapman says hurricanes are Charleston's biggest weather challenge, and emergency evacuation procedures put CARTA in charge of evacuating citizens living in low-lying areas of Charleston and Charleston County.

"We have a very elaborate program that we have implemented in the event of evacuations and evacuation routes. We are the primary group responsible for evacuating citizens from low-lying areas that cannot otherwise evacuate. We are part of the county's emergency management team, and as such, have a very active role in that. I personally am involved with emergency operations with the city of Charleston; in particular, I'm director of their emergency response team."

Chapman also serves as a liaison with the National Weather Service, and he says watching the impending conditions is vital.

"The sequence of events is first to monitor conditions as they begin to unfold ... helping to track the storm. About 48 hours out, decisions are made about evacuations and implementations of evacuation routes. Meetings are held with the emergency preparedness office and we actually establish routes for the evacuation. We then have personnel at the emergency preparedness office assisting with calls that come in regarding the need for evacuation."

CARTA's evacuation plans are made for fixed routes as well as paratransit for the disabled community. Chapman says evacuation routes are established with transit-dependent citizens in mind.

"Evacuation routes are determined from primary areas of the city and county where you may have individuals who don't have access to automobiles. We get them to shelters. Because a large part of the community is in low-lying areas, evacuations have to take place because of the tidal surge. Routes are set up to operate from prime areas where you have transit-dependent population and also from phone calls that are received from citizens in the community.

"As a storm approaches, we have our regular routes operating up to a certain point in time, but as the storm approaches, the need to remove our vehicles and put them in a safe place becomes paramount. We implement that.

"We have some high-level bridges in the area, and once winds reach 50 miles an hour, all service is stopped. After a storm, for recovery purposes, we first of all help people get from the shelters back to their residences. We put in our regular service as quickly as possible as the roads are cleared, and we assist with the recovery efforts."

Ice is not OK
Although Oklahoma may not seem like a Northern state, it still sees its share of winter weather.

Central Oklahoma Transportation & Parking Authority (METRO Transit) in Oklahoma City deals with about a week's worth of snow and ice most winters. Amy Ford, METRO transit spokesperson, says that ice poses the greatest threat to transit in Oklahoma City.

When it ices over in Oklahoma City, Ford says, METRO detours routes, checks the city's schedule for sanding the roads and sends out its own sand trucks.

"When it snows in central Oklahoma, it is just enough to cover the ground. When the ice hits, we have bigger issues. Because of Oklahoma's ‘typical' climate, we do not have bus barns or shelter parking. When we have an ice storm, it not only affects our streets, but also our buses, from the exterior windows to the internal mechanics. It poses a challenge."

Ford says METRO copes with ice as well as it can but could still use some new ideas from other agencies.

"We are only able to react to ice and attempt to use these steps as necessary. All of our steps are done internally and work for us currently, but we are always open to ideas and to discover what other transit agencies are doing to handle issues."

water under the bus
Louisiana has been home to a whopping 421 flood events in the past six years, as of this April, according to the NCDC.

That's right. Not 42, not 21 ... 421.

Therefore — obviously — the biggest weather challenge for transit in the New Orleans area is rain and subsequent flooding. Eddy Moore, director of maintenance at New Orleans Regional Transit Authority (NORTA), says the primary cause of flooding is hurricanes.

"The most crucial one is hurricanes, secondary is tropical storms, and third, it just goes with the region. We live in a tropical environment. ... We have the rain in the daytime and the fronts that blow in off the gulf. So, [dealing with] the raining and street flooding is very crucial to us."

But what qualifies as a flood in New Orleans, if it happens so frequently? And how much rain does it take to stop a bus?

"We have a standing rule in the agency here," Moore says, "that when the water in the street gets up to the first step — that is the first step from the street into the bus — we pull the vehicles off the street. ... With streetcars what we do when the water starts to cover the tracks, is we pull the cars out of service."

Moore admits he can't expect anything to help flood-proof a bus. "What can we expect in addition to what the bus already has? There really ain't nothing I know of that can make our buses more amphibious than the bus that's up in New York City."

Moore says that by keeping NORTA's equipment the same as other properties and agencies, it helps lower the cost of the vehicles.

To assist in safety and security, an automatic vehicle locator (AVL) system is being tested on 10 NORTA buses. The AVL may also be helpful with weather concerns, Moore says.

"That AVL system has the ability for us to directly contact vehicles that are en route. We can actually view what's going on, in and around the vehicle with our surveillance cameras. And we can say ‘OK, operator, we see from the camera above your head projecting out to the front door that you're in water up to the front step. You need to pull that bus off that line.'"

NORTA gets its weather information from the New Orleans area television stations.

"We have a unique system here with our local TV stations that they have all kinds of the latest technology and Doppler radar, and they came out with a new type of radar. ... It projects the steering currents for the storms, and it will actually illustrate that the storm is heading this direction but it's going to turn eventually because the steering currents are coming in.

"All the local news stations have all the latest technology and all we do is just follow their lead."

Hot, hot, hot and ... Monsoons?
Michele Joseph, spokesperson for SunTran in Tucson, Ariz., says SunTran's first weather concern is extreme heat.

"Keeping the air conditioning functioning in that extreme heat [is a challenge], and of course when the humidity rises, the challenge increases. The heat is a concern because our passengers need to be sheltered while they're waiting for a bus to come."

Joseph says right now only about a third of SunTran's stops have shelters.

"(Heat) also causes a problem for our drivers because passengers are seeking shade and so they'll kind of creep back to a building or a tree — away from the bus stop — and that makes it difficult for the drivers to see that somebody is actually waiting."

Joseph says in addition to the blazing heat, Tucson also has a monsoon season every year. She said the season comes in the summertime for about six weeks around July and August and causes flash flooding in the streets.

"We obviously have to respond with a detour if there is flooding. They're already established and prepared and when we become aware of flooding, whether a coach operator out on the street becomes aware or if we are aware from dispatch communication that happens via the radio system, they flip over to the flood route."

Joseph says SunTran only detours affected routes, which change with every flood. "What happens in Tucson is you've got these very small microbursts where it may be pouring rain down the street and it may be totally clear a mile away. ... It can be very centralized in terms of the flooding so we really just concentrate on the routes that are affected."

Air conditioning systems could be improved to better withstand extreme temperatures, Joseph says.

"Here in Tucson, we had a record-breaking summer. June was the hottest month on record ever. And this summer we've had 39 consecutive days of 100 plus temperatures. So developing A/C systems that operate and withstand that extreme heat is really important — something we'd like to see."







Davies Center transforms for Viennese Ball
by Kristen Hutchins

UW-Eau Claire’s Viennese Ball offers guests a chance to enjoy the culture, history and music of Vienna, Austria right in Wisconsin.  The ball has an atmosphere so unique that the building where students usually grab a bite to eat, study and hang out may not even be recognized as Davies Center.

The 31st annual Viennese Ball kicks off this weekend, but very few guests who attend the ball may realize the preparations that go into it.  Davies is transformed to include a Viennese street market and the Edelweiss Market, full of souvenirs and fresh bakery items.

But before any guests arrive, groups and organizations work for several hours to transform Davies Center into a night in Vienna.

Jacob Dougherty, a student manager of UWEC stage crew, works with stage crew to set up rooms and transport equipment to rooms where it is needed. 

“We are in charge of setting up stage platforms for the orchestra in the Tamarack Room, putting up the large backdrop on the Council Fire room stage, moving pianos into all the rooms where they need to be, and putting up large signs and decorations in some rooms,” Dougherty said.

Other groups that help out with setup for include the Student Building Managers and Operations Team in Davies Center, the Viennese Ball Committee, the German Club and others, according to Dougherty.

“Basically it’s a large group effort, with each small group doing their part to put everything together, and communication between all the groups is vital,“ Dougherty said.

Groups and organizations behind Viennese Ball usually make plans and find volunteers several weeks, or even months in advance.

Kayleen Parker is an assistant student manager of stage crew.

“Everything that needs to be done is very carefully laid out in a schedule that we all have and follow strictly,” Parker said.

One of the challenges for preparing Davies Center is setting up around typical Davies activities.

“Since we are working during the week, we have to work around all the students that are using Davies for studying or hanging out,” Parker said.  

Parker estimates that at least 50 students help in setting up for the Viennese Ball, in addition to a number of Davies employees.  She said that custodians have tasks to do, and Student Managers of Davies have to put in colored lights and clean the chandeliers.

Other than basic setup, stage crew is in charge of bringing pianos into Davies Center, which is not an easy chore.

“We have to move the Bosendorfer (a 12-foot grand piano) from Haas and lift it onto the stage in Davies Theater and move pianos from Zorn and Schofield onto the Council Fire stage and into other rooms in Davies,” Parker said.

Parker said stage crew has events planned every day that they have to accomplish, including the daunting task of taking everything down on the Sunday after the Viennese Ball.

“That (Sunday) is always a full day of work because we are striking everything in one day that we took a whole week to set up,” Parker said.

Even though members of stage crew and other organizations put several hours of their time into pre-Viennese Ball duties, some of them attend the ball as another part of their responsibility.

“We have six stage crew students working each night to set up and take down choral risers and set up for the polka band in Council Fire,” Parker said.  “It’s fun because we get to dress up, do a little work, and then have fun for the rest of the night.” 

Senior Cerissa Murray cannot attend the Viennese Ball this year because of work, but she said it would have been great to go.

“I think it would be different to see everyone in their formal wear and to see Vienna brought into Davies for a night,” Murray said.

Junior Kristine Bruggemann will attend the Viennese Ball for her first time on Friday night with her boyfriend.  She purchased a formal gown, and she said she can’t wait for Friday night.

“I’m excited to see everyone dressed up and Davies looking like a totally different place,” Bruggemann said.

The Viennese Ball runs this Friday and Saturday from 6:30 p.m. to 1 a.m. in Davies Center.

 

Give it up
by Kristen Hutchins

An estimated 46 million people smoke cigarettes in the United States, which constitutes 22.5 percent of the U.S. population, according to the Centers for Disease Control and Prevention (CDC).  Smoking also tops the nation’s list of preventable causes of death, causing one of every five deaths each year.

“Quitting smoking has immediate as well as long-term benefits, reducing risks for diseases caused by smoking and improving health in general,” according to this year’s Surgeon General’s Report, as said by the U.S. Department of Health and Human Services.

The Surgeon General’s Report also said “the list of diseases caused by smoking has been expanded to include abdominal aortic aneurysm, acute myeloid leukemia, cataract, cervical cancer, kidney cancer, pancreatic cancer, pneumonia, periodontitis, and stomach cancer.

These are in addition to diseases previously known to be caused by smoking, including bladder, esophageal, laryngeal, lung, oral, and throat cancers, chronic lung diseases, coronary heart and cardiovascular diseases, as well as reproductive effects and sudden infant death syndrome.”

According to the CDC, cigarette smoking is the most common among adults with a General Education Development (GED) diploma or nine to 11 years of education.  Those two groups combined make up 76.4 percent of smokers.  Smoking is less common among adults with an undergraduate college degree (12.1 percent of smokers) or a graduate college degree (7.2 percent).

The American Heart Association reports that more than four in five smokers say they want to quit, and approximately 1.3 million smokers succeed in quitting each year.  About a third of smokers who join quitting programs are able to quit for at least one year.

According to the National Institute on Drug Abuse (NIDA), most smokers smoke because of their addiction to nicotine, which is found in cigarettes.  This may explain why people smoke, despite obvious health consequences as well as the cost of cigarettes.  The NIDA reports that most smokers admit that tobacco is harmful, and most want to smoke less or quit smoking entirely.  The majority of smokers who try to quit on their own revert to smoking after only few days without cigarettes.

Smoking may be difficult to give up partly due to the wide availability of cigarettes, as well as tobacco companies’ appealing advertising techniques.  This may explain why quitting often doesn’t succeed without help from others.

Smokers with the desire to quit can find help on campus or online through support groups, counseling, advice, and tips.  Counseling Services on campus offers self-help information and guidance for quitting smoking through its Web site.  Counseling Services also has pamphlets and counseling sessions in the office at Old Library 2122. 

Several quitting resources are available online, such as smokefree.gov.  Smokefree.gov is a Web site created by the Tobacco Control Research Branch of the National Cancer Institute, with contributions from the CDC and the American Cancer Society.  Other online resources include quitnet.com, whyquit.com, lungusa.org, and quitsmoking.com.

Smokers wishing to quit can also find help on the other end of the telephone line, with local help on campus in addition to toll-free hotlines often referred to as “quitlines.”  Counseling Services on campus can be reached at 836-5521, and the Wisconsin Tobacco Quit Line is toll-free in Wisconsin and Minnesota at 1-877-270-STOP. 

The U.S. Department of Health and Human Services announced in November that the national quitline, 1-800-QUITNOW, paired with smokefree.gov are available for information, support, advice, and ways to contact helpful programs. 

 

 

Shopping the Internet
by Kristen Hutchins

 

Online shopping offers a quick, convenient alternative to the traditional trip to the mall. Popular online-shopping Web sites include the well-known Amazon, eBay and Yahoo.

EBay uses two shopping methods: a fixed-price format and an auction-style format, according to its Web site.

To start the eBay process, buyers have to complete a registration form and agree to the user agreement and privacy policy. The next step before placing a bid is the part that scares some people away - giving a credit card number and its expiration date.


Junior Kelly Pierce said she only has bought a plane ticket online and was hesitant when she was asked to give her credit card number.

"I couldn't get those stories of ... credit card thieves preying on innocent consumers like me and stealing my plane ticket and my credit card number out of my head," Pierce said.

She said she got her plane ticket without any trouble. Pierce said she looks online to see what clothes she would like to buy, but doesn't purchase them.

"I chicken out when it comes to giving my credit card number, so I just drive to the store to buy it," she said.

For those willing to bid and buy, eBay is an option. Listing items as a seller has its fees, but bidding on an item is free. Once a buyer finds an item to bid on, he or she determines a minimum bid amount, and eBay automatically will bid up to that amount. EBay sends an e-mail to the bidder confirming the bid, and it also sends one with each change in bidding status.

The highest bidder gets the item, and payment options differ from seller to seller. Because of its format, eBay cannot guarantee any of the items listed for sale on its Web site. This is one reason junior Kristine Bruggemann only shops online from stores or vendors.  

"I've bought an official football jersey and a DVD online, but I don't buy from individual people," she said.

Bruggemann said she likes shopping online because of the bargains, the convenience of browsing and the great deals. However, she said she does enjoy shopping in stores because that allows her to try clothes on before buying them. She said returning items is not easy when shopping over the Internet.

Another disadvantage of online shopping is the cost of shipping. However, Todd Hostager, a business management professor, said some businesses avoid shipping costs by allowing customers to pick up their online purchases at a local store.

"This also helps maintain in-store traffic at the same time," he said.

Hostager said online shopping is increasing each year.

According to the U.S. Census Bureau, retail online sales in the second quarter of 2004 were $15.7 billion, up 23.1 percent from the second quarter in 2003.

"The Internet provides a platform for quick and easy comparison shopping, enabling consumers to make more informed purchase decisions," Hostager said.

In addition to eBay, many other Web sites have a wide variety of items for sale.

Amazon uses a fixed-price format and offers books, clothing, electronics, music and more. Amazon puts items in categories and also has a seller directory, which lists the brands it has online.

Businesses of every size are getting online, including some local stores. Hostager said many businesses are learning to exploit the opportunities of online shopping.

He said a local business that has used the Internet to its advantage is Muldoon's Men's Wear Inc., 1506 S. Hastings Way.

"We started (the Web site) in 1996, but sales are more automatic now," said John Muldoon, the store's owner.

He said his Web site uses a shopping basket system. In the past, he used a form that was automatically e-mailed to the store, but he said the current system is faster and attracts customers nationwide - from places like California, Texas and the East coast.

"Local customers may see our prices as high, but I know places that have pants starting at $200 ... but ours are between $60 and $125," Muldoon said.

In addition to finding a variety of prices, shoppers can find almost anything they want to buy online.

Junior Craig Masters uses the Internet to compare several items quickly.

"Larger selections and fast results without standing in line or leaving the house give an appeal to shopping online," he said.

With the ever-increasing speed of the Internet and the infinite number of items online, Hostager said online shopping is an ongoing evolutionary process.

"It's great for consumers," he said. "Online shopping is on the rise and here to stay."

 

More to come...