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Nelson Butterworth
Click here for my contact info

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WORK EXPERIENCE

Network Engineer I
Aerus, LLC. | Bristol, VA | 1/2008 - 4/2009
Manufacturing | IT

• Network and server management, desktop support
• Helped manage a Windows 2000 domain consisting of about 50 servers and approximately 200 Windows XP Pro desktop PCs across two geographically-distant locations.
• Services include Exchange Server, Internet Information Services, Microsoft Cluster Services, Terminal Services, and SQL Server.
• Helped roll out several Linux-based servers for various tasks, including virtual machine hosting via VMware Server 2.
• Maintained IBM, HP, and Lexmark printers.
• Skills:
  • Microsoft Windows Server 2000
  • Microsoft Cluster Services
  • Linux
  • Video Surveillance
  • Veritas Backup Exec
  • VMware Server
  • Symantec Ghost

Senior Network Technician
Networking And Computers | Johnson City, TN | 7/2007 - 12/2007
PC Repair and Services | PC and Network Technician

• Repaired PC hardware and software issues
• Fixed network and server problems

Network Technician I
Embarq | Johnson City, TN | 2/2007 - 6/2007
Telecommunications Services | Internal Network Operations

• As part of INO, I monitored systems on Embarq's NNET, E911 PSAP database connections, and registered tickets for alarms on those systems.
• NNET devices consisted of Cisco routers and switches.
• NNET is Embarq's abbreviation for Network's Network, Embarq's initiative to make management and configuration of telecommunications devices accessible from anywhere on Embarq's internal network.
• Skills:
  • Multitasking
  • Remedy ticketing software
  • Cisco IOS

Installations & Support
Alternative Data Imaging/One Source Document Solutions | Johnson City, TN/Greensboro, NC | 1/2004 - 12/2006
Computer Software | Installations and Technical Support

• Traveled to remote customer sites to install electronic document imaging software based on Microsoft SQL Server
• Also performed technical support, including remote desktop connections, to solve problems and perform training
• Customers were mostly financial planners or broker/dealers, and were located all over the continental US.
• Other duties included maintaining internal network resources, including Exchange services, mobile phones using Exchange ActiveSync, and Terminal Services.
• Skills:
  • Exchange 2003
  • Small Business Server 2003
  • Terminal Services

Senior Technician
Central Computing Services | Johnson City, TN | 5/2002 - 12/2003
Computer/IT Services | PC Technician

• Built and repaired PCs for customers
• Performed on-site service for business and home customers, including network support and installation of broadband services
• Performed virus and spyware cleanup, data recovery, and made damage assessments for insurance purposes

Custom Software Developer
Intellithought, Inc. | Kingsport, TN | 7/2001 - 2/2002
Computer/IT Services | Custom application developer

• Developed and tested custom web-based database applications according to customer specifications
• Skills:
  • Microsoft ASP
  • Microsoft SQL Server 7.0 & 2000
  • Microsoft Visual SourceSafe

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EDUCATION

BSIT - Information Technology
University of Phoenix Online | 9/2007 to present
Scheduled to complete my BS degree in Information Technology by December 2009.

Computer Information Systems
Milligan College | Milligan College, TN | 1/1998 - 12/1999

Computer Science
University of New Mexico - Los Alamos | Los Alamos, NM | 8/1993 - 6/1997
Programming classes were centered on C++ in a UNIX environment

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SKILLS

• Unix/Linux
• Microsoft Windows NT/95/98/ME/2000/XP/Vista
• Microsoft Windows Server NT/2000/2003
• Microsoft Exchange Server 2000/2003
• Microsoft SQL Server 6.5/7.0/2000/2005/2008
• C/C++
• Java
• (D/X)HTML
• XML
• PHP
• Perl
• Bash scripting
• VBScript
• JavaScript
• Active Directory