My Resumé
Nelson ButterworthClick here for my contact info
WORK EXPERIENCE
Network Engineer I
Aerus, LLC. | Bristol, VA | 1/2008 - 4/2009
Manufacturing | IT
- Network and server management, desktop support
- Helped manage a Windows 2000 domain consisting of about 50 servers and approximately 200 Windows XP Pro desktop PCs across two geographically-distant locations.
- Services include Exchange Server, Internet Information Services, Microsoft Cluster Services, Terminal Services, and SQL Server.
- Helped roll out several Linux-based servers for various tasks, including virtual machine hosting via VMware Server 2.
- Maintained IBM, HP, and Lexmark printers.
- Skills:
- Microsoft Windows Server 2000
- Microsoft Cluster Services
- Linux
- Video Surveillance
- Veritas Backup Exec
- VMware Server
- Symantec Ghost
Senior Network Technician
Networking And Computers | Johnson City, TN | 7/2007 - 12/2007
PC Repair and Services | PC and Network Technician
- Repaired PC hardware and software issues
- Fixed network and server problems
Network Technician I
Embarq | Johnson City, TN | 2/2007 - 6/2007
Telecommunications Services | Internal Network Operations
- As part of INO, I monitored systems on Embarq's NNET, E911 PSAP database connections, and registered tickets for alarms on those systems.
- NNET devices consisted of Cisco routers and switches.
- NNET is Embarq's abbreviation for Network's Network, Embarq's initiative to make management and configuration of telecommunications devices accessible from anywhere on Embarq's internal network.
- Skills:
- Multitasking
- Remedy ticketing software
- Cisco IOS
Installations & Support
Alternative Data Imaging/One Source Document Solutions | Johnson City, TN/Greensboro, NC | 1/2004 - 12/2006
Computer Software | Installations and Technical Support
- Traveled to remote customer sites to install electronic document imaging software based on Microsoft SQL Server
- Also performed technical support, including remote desktop connections, to solve problems and perform training
- Customers were mostly financial planners or broker/dealers, and were located all over the continental US.
- Other duties included maintaining internal network resources, including Exchange services, mobile phones using Exchange ActiveSync, and Terminal Services.
- Skills:
- Exchange 2003
- Small Business Server 2003
- Terminal Services
Senior Technician
Central Computing Services | Johnson City, TN | 5/2002 - 12/2003
Computer/IT Services | PC Technician
- Built and repaired PCs for customers
- Performed on-site service for business and home customers, including network support and installation of broadband services
- Performed virus and spyware cleanup, data recovery, and made damage assessments for insurance purposes
Custom Software Developer
Intellithought, Inc. | Kingsport, TN | 7/2001 - 2/2002
Computer/IT Services | Custom application developer
- Developed and tested custom web-based database applications according to customer specifications
- Skills:
- Microsoft ASP
- Microsoft SQL Server 7.0 & 2000
- Microsoft Visual SourceSafe
EDUCATION
BSIT - Information Technology
University of Phoenix Online | 9/2007 to present
Scheduled to complete my BS degree in Information Technology by December 2009.
Computer Information Systems
Milligan College | Milligan College, TN | 1/1998 - 12/1999
Computer Science
University of New Mexico - Los Alamos | Los Alamos, NM | 8/1993 - 6/1997
Programming classes were centered on C++ in a UNIX environment
SKILLS
- Unix/Linux
- Microsoft Windows NT/95/98/ME/2000/XP/Vista
- Microsoft Windows Server NT/2000/2003
- Microsoft Exchange Server 2000/2003
- Microsoft SQL Server 6.5/7.0/2000/2005/2008
- C/C++
- Java
- (D/X)HTML
- XML
- PHP
- Perl
- Bash scripting
- VBScript
- JavaScript
- Active Directory

