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** High Priority **
JetWired v.3
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Prologue: As this newsletter is being distributed on Wednesday afternoon before the (U.S.) Thanksgiving holiday, it's quite likely that many of you are reading this the following Monday; in that case, please allow the UX team to be the first to offer best retroactive wishes for the holiday. That's the great thing about asynchronous communications (like e-mail) ... it's never too late to be early.
1. MEMBERSHIP INFORMATION If you are new to this newsletter and would like copies of previous editions, please let us know and we'll be happy to send them along. All copies will be archived in the revived Webmasters eRoom in early December.
Still Looking for Updates ... If you need to correct or update your name, title, station, etc., send the information to mick.doherty@aa.com ... please include the corrections in the body of your e-mail rather than in a re-attached secondary version of the Excel document. Again, this document is not complete and not for redistribution. When the final updated version is completed, it will be republished via this newsletter. The official list and its updates, like this mail list, will be maintained by the IT User Experience Group. Board members who do not respond with updated information by 01/04/02 will be removed from the distribution list. Thank you in advance for your response. 2. NEWS & NOTES
Can We Talk? The attached (JetnetTalkingPoints1121.rtf) is a "living document" addressing the most common questions we are currently receiving regarding Jetnet. If you receive such questions, you can of course forward them on to us at jetnet.comments@aa.com (Note:"to us" here actually means "to Erin Marshall," who has the pleasure of owning that particular Groupwise account). However, please feel free to respond to questions directly using the information in this "Talking Points" document. It will be updated as necessary and continue to be redistributed via this newsletter. What's missing from this original draft? Let us know.
Jetnet Password Distribution Underway
*** Now, as Paul Harvey would say, here's the REST of the story ... As of today, six (6) Jetnet mailings have been dropped. In some cases, numbers are approximate:
- Eagle (11,650 EE) ... 9/26
3. STYLE POINTS
4. MEET THE TEAM
Introducing ... IT Security "We're often asked about the difference between IT Security and Corporate Security," says Senior Security Analyst PJ Varrassi. "And both groups are tasked with addressing the security needs of AA. But there are differences in the focus of the job and in the chain of leadership." Corporate Security, under the leadership of Safety, Security & Environment (SSE), addresses the security needs of the company through investigation of theft, fraud, misconduct and and other scenarios that could undermine the company. IT Security, which reports directly to CIO Monte Ford, has as its mission to secure resources - such as information - from accidental or intentional modification, destruction, disclosure or availability denial. According to Varrassi, who is also Project Manager for the IT Security Policy and Procedure Committee, "Working together, Corporate and IT provide a full spectrum of security services." In the coming months, IT Security will be introducing a number of enhancements, including security project consultation to business units and vendors, security project management, new technology assessments, user awareness programs, computer-based training, and a security Web site, among others. Watch Jetwired for related announcements.
5. RECOMMENDED RESOURCES If you have suggestions for this space, please send them along. These two pieces are courtesy of Clickz, one of the finest Web publishing/marketing resources to be found anywhere.
>>> Write Smart, Write Simple
>>> Developing Your Project Doesn't Have to Be Rocket Science 6. JUST FOR FUN
Contest This! Listed in order of when their responses were receieved, congratulations to Christie Reyenga, Don Tabberer, Michael Franklin. Kurt Iverson, Kathleen Stucker, Cecilia Tung, Kyle Kramer, Tim Wagner, Donna Bourgeois, Merry Janes, Erin Marshall and Johnathon Bear. These twelve winners will have their names entered into a drawing for an exciting prize later this year. As noted last week, though, don't get your hopes up for a new car ... previous prizes have been more along the lines of a $10 gift certificate to Blockbuster. Reyenga and Marshall are the only two Board Members to have correctly answered both trivia questions to date and each will have two entries in the prize drawing ... or more, depending on future answers, of course.
Don't Know Much About History ...
The Funny Papers ... er, Pixels Last week's list of actual newspaper headlines proved to be extremely popular, so here's a second helping of "I-can't-believe-we-printed-that" editorial goofs, courtesy again of the Columbia Journalism Review:
- Red Tape Holds Up Bridge I'll take responsibility for two headlines that ran in a small newspaper in northwest Ohio when I was working there years ago. One was attached to a high school football game story about Toledo St. John's handily defeating Tiffin Columbian; that headline unfortunately read "Titans Smoke Columbian." Later, a local pastor announced an annual event in a story under the headline "Fr. Walters Kicks Off Winter Carnival." Unfortunately (again) in those days when "paste up" meant actually pasting the headline to the broadsheet, the second part of the headline fell off somewhere between the office and the printer, leaving the headline to read "Fr. Walters Kicks Off." Got any good stories on yourself? Send'em along!
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