The government sector is beginning to explore the use of lean tools to improve, so many of our lean process tools and techniques are available to the government sector. We are aware of successful process improvements in Iowa that led to substantial improvements in customer service and reduced time to approve government permitting. We are also aware of successful projects to develop performance measures in the government sector that would prove as useful models for other government services to develop.

What We Can Do For You

Services for Government

Success Stories

• Madison City Government
  
• National Prisoner Reentry
  
• Quality Best Practices in Government
  
  

Papers

Several papers have been developed with the government sector in mind. They are:

• Lean Government Services
  
• Kaizen Tools to Improve Government
  
• Finding Operations Improvements
  
• Alignment of Baldrige-Six Sigma-Lean-Balanced Scorecard
  

The Baldrige program provides an excellent way to get started, and we offer it to you with this link. Whether large or small, in business, education, health care, or nonprofit, in one location or with sites worldwide, your organization can benefit from conducting a self-assessment using the Baldrige Criteria for Performance Excellence and taking action for improvement. We suggest that you take the self-assessment and call us to discuss the best course for you to take to achieve the performance level you desire.

Contact us for more information. We would love to explore how what we do can improve government operations with you.