The best way to become familiar with the strengths and capabilities of a consulting firm is to work with us, and learn what our skills and capabilities can do for you. Short of that, a good way to become familiar with the work that a consulting practice provides is to know what they are thinking and what they are reading that influences their thinking.

Here is an extensive listing of papers we have produced or discovered that expresses our thinking on performance improvement topics of interest to us and our clients. If you find something that interests you, contact us for more information about how we can work with you to tailor a program around these concepts to meet your business needs.

• Alignment of Baldrige with Six Sigma, Lean Thinking, and Balanced Scorecard (This is an excellent paper written by Paul Grizzell and Mark Blazey - the training instructor for Examiner training for the Wisconsin Forward Award)
  
• Finding Operations Improvements
  
• Government Kaizen Events
  
• Healthcare Kaizen Events
  
• Kano Analysis
  
• Lean Healthcare Services
  
• Lean Six Sigma Deployment by Robin Gates
  
• Lean Six Sigma in Healthcare
  
• Lean Enterprise Services
  
• Lean Government Services
  
• Lean Manufacturing
  
• Policy Paper on Performance Measurement