Wayne Peter MacNeil
- Change Management: Facilitation of Senior Management, First & Second Tier Teams engaged in Large Change Management Efforts including coaching, education and methodology about Change and how to effectively manage large change. The people side of change. Sponsor Coaching. Change Education. Change Readiness. Communications. Stakeholder Management. Do's and Don'ts of Change. Integrating with Project Management. Managing Resistance. Goals: 1) Accelerate the Change:Faster Implementation Saves/Makes Money; 2) Commitment and Participation of as many as Possible - Reduce the casualties/ maintain or Improve Morale  3) At the performance level expected. High performing teams. You get the results of the change that were planned. Experienced with PROSCI or CONNER PARTNERS Methodlogy.
 
- Strategic Planning: Facilitation of Corporate Level or Business Unit Level Strategic Planning; Including Comprehensive Corporate Strategy, Market Planning, Product Planning, IS & Technology Strategic Planning. Strategic Planning Methodology & facilitation. Alignment of  Business Units with Corporate Strategy. Alignment of IS with Corporate and BU strategy. Capability gaps as the drivers of strategic change and strategic projects. How to get strategy implemented. Counseling on what strategic planning approaches work best, for what and why.  Customized methodology. Measuring Success. Balanced Scorecard Revision.

- Organization Design & Development. Facilitation of Corporate and/or Business Unit executives
often engaged in  Strategic Planning and Large Change Efforts. To work with company executives and HCM (HR) professionals in developing the most effective organization structures in support of and in alignment with company strategy and business processes. Greater effectiveness. Less cost. Evaluating work and business processes. GE style "Work Out". Roles and Jobs. Outsourcing / Insourcing. Governance structures- Linking mechanisms. Including support to HCM for development or refinement of related organization structures and systems including competency models, succession planning & leadership development programs. Building the learning organization.

-Restructuring/ Downsizing Work:  Facilitation and/or Leadership of teams through restructuring and downsizing efforts where there is a need to quickly reduce costs or rationalize operations following a merger. Usually done within the context of Strategic Planning and Change Management. Follow the money trail approach. 'Work Out'. Following methodologies and approaches for Cost reduction while retaining company competitive advantage. Following approaches to minimize dysfunctional and negative organizational impacts.

- Total Quality & Continuous Improvement: Lead, facilitate or support implementation of a total quality continuous improvement program. Work with executives or the VP of Total Quality to establish an effective Total Quality program at the company or business unit. Facilitate continuous improvement work using TQ methodology and Six Sigma tools. Facilitate development of measures and balanced scorecards.

- IS Management / IS Consulting: Provide leadership or consulting facilitation to IS leadership. Improve the effectiveness of IS. Align IS with the business strategy. Estabish a new IS Strategic Plan. ID cost drivers. Evaluate Outsourcing. Build the right skills in support of company strategy. Effectively prioritize IS projects. Reduce IS costs. Improve IS teamwork & internal processes. Address capability gaps. Is the right talent in place?

- Business Development (new): Lead or facilitate the start up of  a new business or business area including comprehensive strategic, financial and operational planning; business start up planning and implementation of the start up plan. Applicable for divestitures, spin-offs, new ventures and existing businesses expanding to new global geographies.

- Business Development (existing): Lead or facilitate a management team in the turnaround of an underperforming business or business area using a custom tailored strategic planning and change management methodology. Taking a business unit through large change to create or restore high performance and profitability.
-Human Capital Management Resource Consulting: (See Change Management, Organization Design and Strategic Planning sections above. Also the following) HCM (HR) Strategic Planning. Assistance with developing competency models, succession planning & leadership development programs. Building the learning organization. Leadership coaching or strategy counsel for a specific manager or executive. Interventions to address teamwork issues. Assistance in planning and conducting internal surveys and performance audits. Organization Capability Gap Assessment.  Development of the Learning Organization. Leadership Development & other Programs. 
 
-Management of an Internal Business Consulting or Strategic Planning Business Unit for Improved Business Effectiveness. Provide a selection of the above services to the company as leader of an internal consulting or strategy business unit. Leadership and development of an internal business and strategy consulting group. Also serves as a training ground for fast track high potential managers.
 
 -Program & Project Management: Lead or facilitate the implementation of a specific corporate program or project. Planning and implementation. Examples: Total Quality, Leadership Development, Succession Planning, Strategic Planning, Hoshin Planning, etc. Plan and manage any project relevant to my skill set & experience.
 
Sample Methodology Elements & Consulting Tools
When terms like strategic planning and change management are used they may not be well understood or vary considerably in their application. While flexible to adapt to any good methodology, I offer the following samples containing some of the methodology sub elements as illustrative of my experience, to clarify  what I am referring to and to suggest part of what might be provided in a customized consulting engagement or management position.
 
 

- Strategic Planning (Some of of the elements that may be part of a customized consulting effort)

 

     • Purpose    • Vision   • Mission  • Core Values • Strategic Intent   • Value Discipline

     • Archetype Organization Model   • Business Focus • Customer Value Proposition

     •Current Situation Analysis 

          - Financial Performance    - Competitive Market Position  - Operational Performance

          - Balanced Scorecard Analysis: Shareholders, Customers, Company & Employees  

          - Current Strategies: Businesses, Products, Markets, Customers, Channels, Acquisitions,  

                           Alliances, Technology, Suppliers, Outsourcing, Employees, Shareholders, Other

          - Performance Analysis: Businesses, Products, Markets, Customers, Channels, Acquisitions,  

                           Alliances, Technology, Suppliers, Outsourcing, Employees, Shareholders, Other

          - Top 5 Company Priorities

          - Major Initiatives in Support of Strategies    - Other Large Projects & Objectives

          - Organizational Focus & Alignment: Strategic Clarity, Business Alignment  with Strategy, IS 

              Alignment with Strategy

          - Obstacles to  Success 

     • Environmental Scanning - Industry, Competitors, Economy, Technology, Other   

     • SWOT Analysis - Strengths, Weaknesses, Opportunities, Threats

     • Scenario Planning  • Macro Goals & Objectives • Strategies Development & Revision

    • Change Drivers • Business Capability Requirements  

     • Gap Assessment  • Organization Capability Requirements  • Gap Assessment 

     • Sourcing Decisions  • Projects  • Value/Risk Assessments  • Prioritization of Projects  

      • Measures & Scorecards  • Implementation Planning - Change Management (see below) 

 

 

- Change Management (Some of of the elements that may be part of a customized consulting effort)

 

      • Business Case for Change  • Change Readiness  • Effective Sponsorship  

      • Current State Assessment • Stakeholder Plan   •  Vision of Future State   •  Change Education

      • Communications Plan  •  Cascading Participation   •  Current State Analysis   

     •  IPO Process Diagrams •  Blue Sky Reengineering•  Business Modeling  • 'Work Out' Facilitation

      •  Reengineering Guidelines  • Prioritization of Work & Processes  •  Future State Process Diagrams

      •  Key Enablers •  Sourcing Decisions  • Leadership Modeling  •  Organization Modeling 

      • Future State Jobs & Responsibilities  • Organization Linking Mechanisms

      •  Process Measures & Scorecards •  Project Implementation Planning  •  Change Agents 

      •  Phased Roll Out  Plan  • Implementation Scorecard   •  Building Change Resilience  

      •  Avoiding Change Pitfalls  • Leading the Early Majority • Managing Status & Progress

     •  Communications   • Following the ADKAR Model
-Total Quality / Six Sigma Quality Control Tools, TQ Management Tools
 

     • 7 Step WV Model of Problem Solving  • Language Processing / Semantics 

    • Affinity Diagrams (KJ) • Multi Pick Method • Tree Diagrams • Interrelationship Digraphs (Network

       Diagrams)  • Matrix Diagrams • Prioritization Matrices• Data Analysis Matrix

     • Activity Network Diagram (PERT) • PDCP Chart  

     • Pareto Chart • Fishbone Cause & Effect Diagrams (Ishikawa) • Graphs• Check Sheets

     • Scatter Diagrams• Regression Analysis • Histograms • Control Charts  

     • Voice of the Customer • Benchmarking• Hoshin Planning

     • Balanced Scorecard - Voice of the Customer, Employee, Organization & Shareholder

    • 9 Step Model for Project Management

     • Meeting Facilitation Skills Training
- Management Coaching, Teamwork Interventions & General Consulting
 

    • Meetings Facilitation Skills  • Dealing with Difficult People

     • Negotiation Skills - Getting to Yes  • Responsibility Charting (RASI Charts)

     • MBTI (Meyers-Briggs Personality Type Indicator) • FIRO-B (Navy Submariners Interpersonal Test)

     • Management Coaching  • Leadership Development Program (for fast trackers)